Expert service

On request, our transformer service provides you with telephone support 24 hours a day, 7 days a week.
Our Support Center is your contact point, processing incoming calls and forwarding them to our specialists and technicians.
We are pleased to offer our customers individual telephone service and on-call contracts upon request.
Our service includes the following components:

• Component 1:

Return call by a specialist within a defined time

• Component 2:

Arrival of a service technician within a defined time

Overview service programs

Enhanced performance is achieved through a lower failure rate, which is made possible by preventive maintenance, quick access to spare parts, and rapid response times.
Improved transformer conditions lead to less downtime and lower outage costs when failures do occur.
Moreover, systematic training enhances customer expertise in high-voltage service, contributing to the lifespan extension of the asset.